Rental Property: If renting property, we'll contact your leasing agent to ensure that pets are allowed
on the property and that any security deposit fees/additional fees have been paid, if applicable.
Owner information (name and contact number) for leased property will need to be provided on
your application. Failure to provide this information may constitute an incomplete application.
Personal References: As part of the application review process, we will also contact at least
two personal references. These personal references may be friends, co-workers, etc. and
should not be family members. Failure to provide this information may
constitute an incomplete application.
Home Visit: We reserve the right to conduct a home visit as well as schedule a
meet-and-greet with any current pets to ensure compatibility prior to deciding on an
adoption placement. We may also ask to meet other members of your household
who may be responsible for interacting with the animal.
Please note that all adoption placements are made collaboratively by the Adoptions Committee.
At the conclusion of the review process, you will be contacted by the Adoptions Committee
by phone or email ONLY IF you are selected as the new home for one of our animals.
If you are selected as the new home for one of our animals, you will be asked to sign a contract.
Adoption fees start at $150 for dogs and $85 for cats. Occasionally, depending on breed,
medical issues, etc. the adoption fee may be higher for a specific animal. We accept cash, checks
made payable to "Hanover Humane," and Visa/Mastercard/Discover. Please note that
Visa/Mastercard/Discover transactions are only available to adopters finalizing their adoption
at our facility in Ashland. (Since we don't have electronic payment processing
capabilities offsite, credit/debit payment options are not available to adopters finalizing
adoptions from one of our Petsmart Adoption Centers or foster homes.)
All medical records for the animal you are adopting will be given to you at the time of adoption.
All of our animals are fully vaccinated, microchipped, have been spayed or neutered,
have tested negative/negative for feline leukemia/aids (cats) or heartworms (dogs)/are on
heartworm preventtive, and come with free pet insurance for thirty (30) days. The microchip
is registered to the animal's new owner at the time of adoption, and the registration covers a one
year period. At the end of the year, the new owner will be contacted via email by the company to
extend the registration period. A fee will apply.
A certificate for a free veterinary wellness examination with one of our participating veterinarians
will be included as part of your contract. We encourage you to take your new pet to one of
our participating vets within the first week to give you peace of mind. It will also establish
the animal’s medical records at the vet’s office.
Above all, throughout the review process, we ask your patience and understanding.
Please remember that all the personnel that work with our adoptions are volunteers.
We know you may be eager to add a new pet to your household, and we'll understand
if you want to adopt from another organization rather than wait the seven (7) days it
may take us to review your application.
We hold adoption stand at our facility on Saturday from 9a.m. to 12p.m. and by appointment.
Our cat adoption stands are held at the Petsmarts at Virginia Center and Mechanicsville each
Saturday from 11am-3pm.
Sunday stands are held from 2pm to 5pm at the Virginia Center Petsmart ONLY.
Our cats are housed at these locations for you to view during store hours. To arrange a visit with
an animal, please feel free to attend Adoption Stand as shown above or email us
Center Cleaning volunteers and Petsmart employees do not show Adoption Center residents to the general public.